State Farm® Insurance Agent Chad Cruse

"I had a great experience with Sarah Dooley she explained everything to me so that I could understand it well and got a great price friendly informative staff"

"Helpful very informative"

"Christina was absolutely exceptional to work with. She helped my mom transition her insurance and took the time to carefully walk her through multiple processes step by step, making sure everything was fully understood and handled correctly. Insurance can be overwhelming, but Christina was incredibly patient, thorough, and reassuring throughout the entire experience. What truly set her apart was how far she went beyond what was expected. After everything was completed, she sent a detailed follow-up email explaining each step, next actions, and important details so there was no confusion at all. That level of care and organization made a huge difference and showed how committed she is to her clients. Christina is professional, kind, and genuinely invested in helping people. You can tell she takes pride in her work and wants the best outcome for her clients. I highly recommend her to anyone looking for an insurance representative who is knowledgeable, responsive, and truly goes above and beyond."

"Very helpful and answered all my questions."

"I've done business with Chad Cruse since 2014 for all of my insurance needs, including my house, life, & automobiles! I highly recommend Chad Cruse at State Farm!"

"Always incredibly helpful and kind! 10/10 service always!"

"Very good service. Always helpful and very friendly."

"Chad and his Staff do a great job and have the best rates, I was with America Family for 20 years and their insurance kept going up year after year for no reason. Chad and his staff also are always available and prompt when you need their help."

"Sent us a notice of home insurance non-renewal 3 days before Christmas just because when we bought our home one fascia was missing & has yet to replaced (the rest of our siding and fascia’s are in perfect condition) We will be getting this fixed ASAP and going with USAA. Happy Holidays State Farm"

"This was my fist time dealing with state farm .I talked with Blake and he was really professional and very helpfull at exsplaining the policy / coverages to me . He was patient with me and walked me thru the e signing . I would highley recomend using Chad Cruse state farm"

"I am so glad I switched to Chad and his team! They ended up saving me over $100 a month on my auto insurance an and I have better coverage than I did before! Thanks for reaching out to me! I would definitely recommend!"

"WILL be recommending all family and friends to Chad Cruze State Farm."

"Blake was super nice. Made changes to my policy. That would give me a better rate on rental vehicles in case there were an accident for a very reasonable price."

"My family has been covered by Chad Cruse State Farm for years. They are always pleasant to speak with and answer all our questions in complete detail. Thank you!!"

"I’ve been insured with my State Farm agent for over a decade, and I can honestly say the level of service I receive is unmatched. They handle my home, auto, and pull-behind trailer insurance, and every interaction over the years has been clear, precise, and incredibly helpful. Anytime I’ve had a question or concern, my agent has responded promptly—usually the same day, and always within 24 hours. On the rare occasions I’ve had to file a claim, the process has been smooth and stress-free. Having an agent who is local, accessible, and truly invested in their clients makes all the difference. What really sets this office apart is the personalized attention. They take the time to call on birthdays, and they conduct individualized reviews at least once a year to make sure I’m receiving every discount possible. At my most recent review, we were even able to add coverage and lower my premium at the same time. That kind of attention and transparency is something you won’t get from online-only companies. I know some people feel State Farm premiums can be higher, but in my experience they’ve consistently been one of the more affordable options—and even when they were slightly higher, the exceptional customer service more than justified the difference. Having a real agent you can talk to, visit in person, and rely on for tailored guidance is worth every penny. Highly recommend this office to anyone looking for quality coverage and outstanding service. Plus; a huge perk- NO BREED RESTRICTIONS!! And BIG shout out to Brad; who was extra patient with me today! Thanks so much!"

"One of the best State Farm agents on the IL side. Always the most friendly and patient staff and incredibly quick and helpful in the event of an accident. Bri is also sweet and helpful when I call to make my payment!"

"Blake made my switch to State Farm smoother than I thought it would go. Best experience yet in all my turns of insurance switching."

"I have my home and also two vehicles insured with Chad cruises company I love this friendly staff I have high anxiety issues and ALWAYS deal with Sarah Dooley 👍👍👍 she's a great asset for me 😁 she is great and I'm glad she's stayed with this company I'm not into dealing with different people and she's always there for me Thank you"

"What I appreciate most is the reliability of this office. I know that staff will always be there to help!"

"There very helpful and are always there to answer any geistions you have. If I could give Ted Cruise and his crew 10 stars I definitely would"

"From the first time I walked into this office everyone there made me feel at home. You won’t be disappointed letting Chad or Blake give you a quote. I’m not kidding when I say I went from 281.00 a month for car insurance to 41.00 a month."

"Sarah was awesome with my inquiries and suggestions about car and homeowners insurance. I would highly recommend her expertise at Chad Cruse State Farm."

"Makenna is an absolute rock star. I’ve worked with Makenna getting 3 different home insurance policies, an auto insurance policy, and umbrella insurance. When moving out of one home and into another, arranging home insurance for both properties was stressful and she was very patient in taking many of my calls. She was also very knowledgeable of the process and was able to explain everything to me in an understandable way. I would absolutely recommend her to anyone interested in getting an insurance policy."

"When I was shopping around for car insurance Christina was extremely helpful, patient, thorough and a GREAT listener! She resolved my questions in a timely manner. Christina was also prompt with her responses ... I didn't ever have to wait. She was also very pleasant to talk to on the phone. If you're looking for a new insurance agent I'd highly recommend working with this team 😊"

"Christina from State Farm was amazing! She was patient, helpful, and made sure I got the best coverage at the best price. I highly recommend State Farm for all your insurance needs."